The internet, sensor technologies, mobile data communications and cloud services have developed in ways that mean we now have greater access to data, applications and processing power than ever before. The opportunities are virtually limitless. The challenge is to leverage the technology and to create solutions that deliver added value. At EVRY, we are passionately committed to high-quality solutions and therefore work very closely with our customers. Our ambition is to transform insight into ideas, and ideas into concrete solutions.
“At EVRY, we are passionately committed to high-quality solutions and therefore work very closely with our customers. Our ambition is to transform insight into ideas, and ideas into concrete solutions.”
EVRY has entered into strategic partnerships with global companies such as IBM, Microsoft, Google, Amazon Web Services and Facebook. This gives us access to technology and specialist expertise and constitutes a platform for the solutions we deliver. We think that the cloud will be central to the solutions of tomorrow. Cloud services offer financial flexibility, scalable services, and access to the applications and computing power needed for even the most advanced solutions. Artificial intelligence is an example of an area in which cloud services play a crucial role in terms of ensuring availability.
At the same time, we recognise that our customers operate in a range of different realities, have systems with varying levels of complexity, and are subject to different legal requirements in terms of security, data protection and data storage. We are consequently committed to optimising our customers’ systems based on their needs and choices. Working closely with a wide range of leading global suppliers is therefore an important pillar in EVRY’s strategy to deliver integrated solutions that are well-suited to each customer.
Digitalisation and digital business development represent a change journey that can affect every aspect of an organisation, from its business model and strategy to its employees, collaboration partners and customers. Companies that create high-quality dialogue with their customers, collate and process information, and tailor their offer and react quickly to the information available achieve a significant competitive advantage. Similarly, public sector organisations that manage to modernise, adapt and improve the efficiency of the services they offer can make significant savings and so free up valuable resources. Value-adding solutions all have one important thing in common: end-users see them as relevant and as adding value.
In 2016 EVRY entered into a partnership with Method Inc., one of the best-known companies in design thinking internationally. The reason for this was the recognition that more than just technical know-how is needed to create digital advantage for customers; doing so also requires an understanding of what solutions end-users, which is to say our customers’ customers, want and see a need for now and in future. We work by acquiring insight into such questions and then building a bridge between strategic choices and the technological opportunity space. In 2016 we set up the EVRY Strategic Design Lab in collaboration with Method. This unit gives us the tools and methods with which to build bridges between research into ideas, strategy and technology. Trial projects and pilot testing are a key part of this methodology. We think that the winners of the future will be characterised by their ability and desire to test out ideas at an early stage. EVRY is seeking to be a partner that enables organisations to do this innovatively and with as little risk as possible.
During the course of 2016, the EVRY Strategic Design Lab welcomed a number of customers, and worked with them on topics that included the future of banks, the smart cities of tomorrow, and the future of retailing and customer service. We have been involved with both new and existing customers in stimulating discussions, ambitious projects and value-adding solutions.
Digital advantage that leaves its mark
In the years ahead EVRY will strengthen its strategy of creating digital advantages that leave their mark. This will require big changes at EVRY. We need to dedicate significant resources to developing our expertise and also to work proactively on attracting new talent. We need to change the way we work and to improve the quality of the advice and solutions we offer our customers. 2016 was the year in which we put in place the partnerships and methodologies that will make us a more valuable collaboration partner. However, the final proof of this will as ever be in the quality and value contribution of the solutions we deliver. We need to always aim higher to earn our place as a digital solutions partner.