ANNUAL REPORT 2015

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We digitalise the winners of tomorrow

As one of the leading knowledge businesses in the Nordic region, we have the answer to the digital challenges faced by our customers. We possess the insight, expertise and concepts needed for them to complete their digital change journeys. EVRY is now investing to ensure this transformation provides our customers with the greatest possible digital advantage.

We call this focus ‘Digital Advantage’. 

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Key Figures

Operating revenue 2015 (NOK million)

12.9
BN

EVRY Group

Our environmental performance

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2012
0
2013
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2014
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2015

Climate Disclosure Project (CDP) scores, which indicate companies’ environmental performance; maximum score 100

Operating revenue 2015 (NOK million)

EBITA development1) (NOK million)

1) Adjusted for non-recurring items

Cashflow from operations1) (NOK million)

1) Adjusted for non-recurring items

Digital Advantage

An introduction to what we do

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We create digital advantages

The digital transformation is opening up new opportunities for EVRY. It also means that we are facing greater requirements as a supplier. In 2015 we made significant changes to strengthen our delivery capability and competitiveness.

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Björn Ivroth
CEO of EVRY

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Contracts in 2015

Uppsala University Hospital

EVRY is delivering MetaVision as a comprehensive IT support service for an anaesthesia and intensive care unit at a university hospital for the first time. Uppsala University Hospital is also the first university hospital in Sweden to introduce MetaVision and a Patient Data Management System to manage patient data in an anaesthesia and intensive care unit.

Vellinge Municipality

EVRY has entered into a new outsourcing agreement with Vellinge Municipality which includes office support, service desk, application operations, server platforms and network services. The agreement represents total contract value of SEK 140 million and runs for five years.

The SUSSA Group

The SUSSA group and EVRY extended their collaboration and entered into a comprehensive agreement for EVRY to manage, maintain and develop the NCS Cross hospital record system. The SUSSA group comprises the counties of Sörmland, Blekinge, Västerbotten and Västernorrland, as well as the primary health service in Örebro. The agreement represents total contract value of SEK 200 million over five years. 

The Swedish eHealth Agency

EVRY entered into a comprehensive operating services agreement with the Swedish eHealth Agency. EVRY will be responsible for operating operationally-critical IT systems, including those used to process prescriptions digitally. The agreement represents total contract value of SEK 69 million and runs for four years, with the option to extend for a further two years.

The Swedish Tax Agency

EVRY and the Swedish Tax Agency entered into a new agreement for EVRY to develop, manage, operate and deliver user-oriented services for the Swedish Population and Address Register (SPAR), which includes everyone resident in Sweden. EVRY will also be the Swedish Tax Authority’s distributor of personal information for organisations authorised to receive such information. The agreement runs for six years, includes the option to extend for a further three years and represents total contract value of approximately SEK 180 million.

Region Skåne, Sörmland County Council and Blekinge County Council

EVRY and Region Skåne, Sörmland County Council and Blekinge County Council have entered into an agreement for EVRY to deliver a care-planning tool for use by both doctors and care personnel across the regions. The agreement represents total contract value of SEK 60 million and runs for five years.

SDC

EVRY entered into a new agreement with SDC, the Swedish forestry industry’s information hub. EVRY will manage and provide support for the STAR, LAGER and KOLA business process management solutions. The new agreement means that EVRY will also provide complete solutions and product-independent services.

Swedish Central Student Grants Committee

The Swedish Central Student Grants Committee and EVRY extended their collaboration. Following the new agreement EVRY will deliver mainframe services using modern and standardised technology to provide stability and cost efficiency. The agreement represents total contract value of SEK 85 million over four years and includes the option to extend for a further three years.

Infratek

Infratek and EVRY entered into an agreement for EVRY to modernise and deliver IT infrastructure operations and application services to the entire Infratek group. The collaboration is intended to give Infratek a robust, flexible and cost-efficient IT platform. The agreement represents total contract value of SEK 50 million and runs for four years.

Linkon

Linkon develops and delivers advanced payment systems for the transport sector. The company has entered into an agreement with EVRY for infrastructure services, mainframes and service desk. The collaboration will provide travellers with safe and secure access to their tickets. The agreement represents total contract value of SEK 100 million and runs for three years, with the option to extend for a further two years.

The Norwegian Public Roads Administration

The Norwegian Public Roads Administration and EVRY entered into an agreement for EVRY to operate the Autosys Register of Motor Vehicles. The system functions as a register for all Norwegian motor vehicles and receives 11 million queries a month. EVRY will also deliver Unit4’s travel cost and expenses system to the Norwegian Public Roads Administration. This agreement represents the starting point for broader collaboration between EVRY and Unit4. The agreement represents total contract value of NOK 250 million and runs for five years.

Toyota

Toyota Norway selected EVRY to standardise and centralise the collaboration solutions used by Toyota Norway and its dealerships. The agreement also includes operations for 2 300 PC clients. Following the new agreement, EVRY will deliver services to Toyota Norway’s central location as well as to its 100 or so locations across Norway. The agreement runs for five years.

The Norwegian Directorate of Public Construction and Property

Targeted and efficient project management enabled EVRY to implement accounting, procurement and project management systems for the Norwegian Directorate of Public Construction and Property at record speed. The companies have also entered into a new management agreement. The agreement represents total contract value of NOK 20-25 million and runs for four years. 

Statoil

Statoil has tasked EVRY with rolling out a document management system for its global exploration activities. The solution is intended to improve the way in which the thousands of documents that Statoil’s global exploration activities have generated over many years of exploration are stored, accessed and retrieved. 

Storebrand

The Storebrand group, including its subsidiary SPP in Sweden, selected EVRY as a supplier of Agresso as a common finance and accounting system for the Nordic region. The agreement also includes operations for the system, and represents total contract value of approximately NOK 40 million over five years

The Municipality of Brønnøy

The Municipality of Brønnøy, which is the host municipality for an inter-municipal ICT collaboration scheme in Helgeland, selected EVRY as the municipalities’ supplier of integrated ICT services. EVRY has also taken on responsibility for ICT operations in the three municipalities. This means EVRY will deliver comprehensive ICT services in relation to case management and archiving, a business process management system, a portal solution, consultancy and operating services. The agreement represents total contract value of approximately NOK 30 million over a three year period, and includes an option to extend for a further five years for NOK 50 million.

National Registry

EVRY signed an agreement with the Norwegian Tax Administration giving it exclusive rights to the distribution of information from the National Registry. The Registry contains important information about everyone who either is or has been resident in Norway. The agreement represents total contract value of NOK 75 million and runs for three years.

Norwegian National Rail Administration

EVRY and the Norwegian National Rail Administration (JBV) entered into an agreement for EVRY to develop and deliver a new, digital warehouse management system. The solution will provide JBV with the ability to digitally oversee and administer all the components stored in its 120 warehouse locations, which are spread across Norway. The agreement represents total contract value of approximately NOK 20 million and runs for 10 years.

Statkraft

Statkraft has entered into an agreement with EVRY for hardware deliveries. The agreement is for PCs and peripherals, and also includes distribution both nationally and internationally. In addition to providing hardware and support, EVRY will assist Statkraft with consultancy services to give it a future-oriented product strategy.

Bluegarden

Bluegarden entered into an infrastructure operations agreement with EVRY. The company needs a supplier capable of delivering secure and reliable services, and chose to continue to work with EVRY. The agreement represents total contract value of NOK 55 million and runs for five years.

Länsförsäkringar Bank

EVRY signed an agreement with Länsförsäkringar Bank, which has a clear target of being a leading player in providing digital services to customers. This makes it crucially important that it has an IT partner capable of rapidly providing new banking services and products. EVRY has worked with Länsförsäkringar Bank for ten years. The new three-year agreement covers the development and management of the bank’s channel solutions as well as integration with the bank’s existing systems. This also includes the bank’s branch office applications and systems support for lending. This agreement is in addition to a separate agreement whereby EVRY is to provide the bank with a full value chain of card services.

Sparebanken Møre

Sparebanken Møre and EVRY are extending their collaboration so that EVRY, in addition to delivering banking and IT operating services, will also deliver next-generation core banking and payment solutions. This will give Sparebanken Møre greater flexibility in a rapidly changing market. The new solutions meet the bank’s need for simplification and cost-efficiency, and will make it even better equipped to satisfy its customers’ expectations for the user experience to be more personal and digital. The agreement represents total contract value of NOK 185 million and is for a period of three years, with the option to extend for another two years.

De Samarbeidende Sparebankene

EVRY entered into a long-term agreement with De Samarbeidende Sparebankene, an alliance of savings banks comprising Haugesund Sparebank, Spareskillingsbanken, Luster Sparebank, Lillesands Sparebank, Søgne og Greipstad Sparebank, Voss Sparebank, Etne Sparebank, Skudenes & Aakra Sparebank and Flekkefjord Sparebank. EVRY will deliver banking solutions and complete IT platform operations to the nine savings banks, and the agreement means EVRY will deliver next-generation core banking and payment solutions. The agreement represents total contract value of NOK 355 million and is for a period of five years.

DNB

DNB and EVRY entered into a new long-term banking services agreement which will see DNB continue to use EVRY’s payment and card services and adopt a new payment solution adapted for international use. EVRY will deliver physical cards as well as card-related services such as security solutions and transaction monitoring. EVRY will also continue to produce contactless cards for DNB and more than one million DNB customers are expected to receive contactless cards. Adopting EVRY’s new payment platform will give DNB access to a range of payment services that will facilitate quicker implementation of changes for users. The agreement represents contract value of NOK 620 million based on current volumes and is for a period of five years.

Hampden & Co

EVRY and the newly established bank Hampden & Co entered into an agreement for EVRY to deliver cards and card-related services, including production and personalisation. The solutions that EVRY provides to Hampden & Co are fully compliant with EU regulatory requirements. Hampden & Co is the first new private bank to be set up in the UK for thirty years. The new bank is being built on modern and efficient banking solutions to serve clients in the private high-end segment of the retail market.

Collector Bank

Collector Bank is a niche bank that offers innovative financial solutions to private and corporate customers. Collector Bank and EVRY entered into an agreement for EVRY to consolidate all Collector Bank’s credit card solutions into a single credit card service. EVRY’s expertise and knowledge of the regulatory and technical requirements were crucial factors in the partner selection process. As part of the agreement, EVRY will deliver a full chain of card issuing services, including administration, authorisation, personalisation, card security, fraud prevention and 24/7 support services. The agreement signed in August 2015 represents a total contract value of NOK 25 million and is for a period of three years.

Driving change to deliver digital advantage

From cost-effective operations to modernisation and innovation, EVRY helps its customers along their digital change journeys. Central to our approach is the desire to create digital advantage for our customers.

RUN represents how we help our customers achieve digital advantage through digital technology that enables standardisation, increases operational efficiency and reduces costs.

MODERNISE represents how we help our customers achieve digital advantage by digitalising and automating their business processes.

INNOVATE represents our promise to customers that we will assist them through their digital transformation to enable new business models and open up entirely new opportunities on a digital platform.

Run

Case in point: Envision

New weapon against low oil prices

Together with Envision’s industry-leading analysis solutions and cloud-based computing power on demand, EVRY is developing the analysis opportunities of tomorrow for the oil industry.

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Modernize

Case in point: NSB

Making every day easier for passengers and conductors

Thanks to a mobile ticket-sales solution developed by EVRY, the Norwegian State Railway’s (NSB) Passenger Train Division is digitising the tasks carried out by its conductors. With 1 300 hand-held sales terminals, conductors are able to offer passengers a superior and quicker service.

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Innovate

Case in point: BN Bank

Potential borrowers now doing the bank’s job

EVRY’s Self Service Lending Solution has helped BN Bank transfer the task of filling in forms away from the bank to its customers. This saves BN Bank time and resources, and customers appreciate the simplicity of the service, which involves fewer data input processes and forms.

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Introducing EVRY Strategic Design Lab

The digital transformation is affecting all industries, and many of today’s business models and strategies need to be re-examined. EVRY Strategic Design Lab addresses this by identifying, creating and delivering value for EVRY’s customers through a combination of business development capabilities, industry experience, design thinking and digital muscle.

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Digital Transformation for Bilia

Achieving competitive advantage through digitalisation

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Annual Report 2015

Executive Management in EVRY

Janne Marie Log

Executive Vice President, Corporate Communications and Brand

Experience: Janne Marie Log has been Executive Vice President for Communications and Public Affairs at the BI Norwegian Business School, Vice President for Communications and Public A airs at the Federation of Norwegian Agricultural Cooperatives, and an Advisor at the Ministry of Transport and Communications, and the Norwegian Competition Authority.

Education: A Master’s degree in Economics from the University of Oslo, the Solstrand Program (Norwegian School of Economics/Administrative Research Institute) and HPL/APHL programs at the International Institute for Management Development in Switzerland

Laxmi Akkaraju

Executive Vice President, EVRY Global Delivery (Acting)

Experience: Laxmi Akkaraju is responsible for the EVRY Global Delivery Program and the overall strategy for the EVRY global delivery centres in India, Ukraine and Latvia. She has also served as Country Manager for EVRY in Bangalore, India. She has worked in Intel (USA), Spirent (USA), and Holte Consulting (Norway). Laxmi Akkaraju is also on the Board of Directors of NUCC (Norwegian Ukrainian Chamber of Commerce).

Education: A graduate of The University of Colorado in Boulder, USA, and a Master degree as Civil Engineer.

Wiljar Nesse

Executive Vice President, EVRY Financial Services

Experience: Wiljar Nesse was previously Head of the Bank and Finance business area at EDB Business Partner. He has also worked at Elkem and AP Dow Jones, and as chief executive and part owner of Manamind AS.

Education: A Master’s degree in Business Economics from the Norwegian School of Economics.

Kolbjørn Haarr

Executive Vice President, EVRY Norway

Experience: Kolbjørn Haarr has been Executive Vice President for Central Europe, Russia and Norway at Tieto, Managing Director of Tieto Norway, and a member of the Tieto Corporate Management Team as Executive Vice President for Telecom, Media, Energy and New Markets. He has also held several senior positions at HP, including Director of HP Technology Services in Northern Europe and Director of HP Services in Norway.

Education: Trained as an engineer at the Stavanger College of Engineering

Björn Ivroth

CEO

Experience: Björn Ivroth has more than 30 years’ experience from top management positions at CGI, IBM and Accenture and from having worked as a consultant at McKinsey. From 2012 to 2014 he was the Managing Director of CGI Sweden, where he led the company’s business transformation. 

Education: A Master’s degree in Business Economics from the School of Business, Economics and Law at the University of Gothenburg

Henrik Schibler

CFO

Experience: Henrik Schibler has been CFO at ISS Norway, regional CFO at ISS Central Europe, and Finance Manager at ISS Group Operations. Henrik has also worked at the FisherThermo Scientific/Nunc Group and at Egmont.

Education: A Master’s degree in Economics and Business Administration from Copenhagen Business School, with specialisation in Management, Accounting and Control.

Fredrik Almén

Executive Vice President, EVRY Sweden

Experience: Fredrik Almén has been Vice President for Business Process Services and Software Business at CGI, COO at CGI Sweden, and Vice President for Business Consulting. He has also been CEO of Antula Healthcare International, COO of KIN Group, Procurement Director at Eniro and a Management Consultant at Accenture.

Education: A Master’s degree in Finance and Business Administration from Stockholm University

Morten Sæther

Executive Vice President, EVRY Operations

Experience: Morten Sæther has held several senior management positions at Telenor. He joined EDB in 2004 and then started at ErgoGroup in 2005.

Education: A Bachelor’s degree in Computer Science from Sør-Trøndelag University College.

Trond Vinje

Executive Vice President, HR

Experience: Trond Vinje has been HR Director at Scandic Hotels, HR Director at CGI Norway and HR Manager at ISS Facility Services. He has also held senior management positions at the Norwegian Tax Administration and at Accenture, and his background is as an analyst and consultant at PA Consulting.

Education: A Master’s degree in Political Science from the University of Oslo and Manchester Metropolitan University

Our history

1961

EDB established as Elektronisk Databehandling AS

1972

ErgoGroup established as Statens Datasentral (SDS) AS

1995

Norway Post acquires SDS

2000

EDB acquires Fellesdata AS

2001

EDB established in Sweden

2006

ErgoGroup acquires SYSteam AB and Allianse

2007

2007

ErgoGroup acquires BEKK Consulting

EDB establishes Global Sourcing units through acquisitions in Ukraine and India

2010

EDB and ErgoGroup merge to form EDB ErgoGroup ASA

2012

EDB ErgoGroup changes its name to EVRY

2013

EVRY acquires TAG Systems Finland OY

2015

Lyngen Bidco AS, a company indirectly controlled by private equity funds advised by Apax Partners LLP, becomes majority shareholder

2015

Björn Ivroth is appointed as new CEO and makes changes to the executive management team and organisational structure

2015

EVRY enters into strategic IT infrastructure partnership with IBM

2015

EVRY is delisted from Oslo Stock Exchange

People & Culture

EVRY works in a targeted way to create a safe, high-quality and inclusive working environment where everyone has the same opportunities. Significant resources are dedicated to competence and career development. In 2015 a survey conducted by Universum in Norway ranked EVRY as the fourth most attractive employer in the IT industry for new graduates.

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Norway
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Sweden
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India
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Ukraine
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Latvia
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Finland
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Bulgaria
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Our business

EVRY is divided into the following market segments: EVRY Financial Services, EVRY Norway and EVRY Sweden. EVRY Financial Services delivers services to the banking and finance sector internationally, while EVRY Norway and EVRY Sweden serve their respective markets. EVRY Operations and Global Delivery work across the three market segments to provide IT operating services and outsourcing services respectively, with EVRY offering offshoring to India, nearshoring to Ukraine and first-line customer service from Latvia.

EVRY Global Delivery

EVRY offers the best global delivery for Nordic customers through our Safeshoring program

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EVRY Financial Services

EVRY Financial Services is a complete industry vertical and is responsible for all the group’s deliveries to bank and finance customers.

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EVRY Norway

EVRY delivers innovative and business-critical solutions to the largest private sector businesses and public sector organisations in Norway as well as to a significant section of the SMB market.

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EVRY Sweden

EVRY is the largest supplier of IT services to small and medium-sized businesses in Sweden.

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EVRY Operations

Cloud is a strategic enabler of innovation, digitalisation and business transformation.

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